Returning purchases from happymallow are restricted only to customers with the following experiences:

1) Item/s received from happymallow is/are damaged.

2) Item/s received from happymallow is/are wrong.

All reasons stated above are subject to examination. You would have to contact us and send us a photo. Then, we will let you know if the item is eligible for return.

*You may contact us by shooting us an email and tell us everything at

*As soon as we confirm that your item is eligible for return, we will provide you with our shipping details through email/SMS. 

*happymallow will not be held responsible for the return shipping fee.

*Returns may only be processed within 1-2 days upon customer's receipt. 

*The product must be in the same condition as received. Please do not wash it or remove anything from it.